My name is Ashley Miller I have been using your trash services for a couple months now. I just wanted to say thank you and let you know all of you are very appreciated and are doing a fantastic job. From the guys who pick up the trash to the ladies in the office, I have called a couple times and have always been treated very well. My neighbors are even impressed and will soon be switching over to you guys once their other contract is up. Thanks again for being such a great service!
Dear Trash Tech,
We would like to take a moment to express our appreciation and gratitude for the excellent customer service provided each week by Mr. Herman and Mr. James. Every Tuesday, they take a few extra minutes out of their route to spend some time with our 2 year old son. This generally includes a High-5, a quick conversation and of course watching the trash “get crushed” in the back of the truck.
We know how busy Mr. Herman and Mr.James are, and for them to be able to take a few extra minutes out of their day truly means the world to us, especially our son. They are the reason that Tuesday is his favorite day of the week, and why he requests to wear gloves whenever he plays with his toy trash-trucks inside. He talks about them non-stop, as if they were family members.
Mr. Herman and Mr. James truly are heroes to our son, and represent the Trash Tech brand to the fullest. As a result, we are proud to be customers, and wanted to let you know.
The Pettinelli Family
I wanted to take a minute to thank you for hiring such kind hearted, dedicated workers. I’m embarrassed to admit, I don’t recall our pick up guys names. Regardless, I wanted to praise them for making my sons day on Tuesday. My son was out riding his bike with his friend, and for whatever reason, his chain was jammed and pedals stuck. The workers didn’t hesitate to stop and help the boys and even went as far as spraying some WD-40 on the chain and getting them back up and running. It TRULY made the boys day, as well as mine. I just wanted to take the time to share the good, because unfortunately in today’s world, people only want to share the negative.
Thank you again,
I just signed up for service with Trash Tech, switching from Waste Industries. First, I noticed that you offer a military discount. As a Marine Corps Veteran, I appreciate this immensely. However, this discount is only the reason I placed the call.
The reason I made the switch to your company was solely due to the outstanding customer service of Stevie Hart. She was pleasant, knowledgable and professional while being personable throughout the process. I have an odd situation that she was able to offer suggestions to solve. It was so refreshing to speak with someone with a friendly demeanor that didn’t sound like they were reading answers off of an index card!
Stevie is customer service rock star and a credit to your organization! Because of the information and service she provided, I will be more than happy to encourage my friends and neighbors to call her and become a Trash Tech customer.
I am very happy with the guys that do our route. James and his partner helped me when my father was on hospice and started to fall while we were trying to get him in the house. Still to this day my father and I are very appreciative.
Glenn Mills, PA
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